Want to look inside an apartment?

            Make an appointment with our office at 468 Eastern By-Pass
Richmond, KY 40475 or call (859) 623-8482

Want to hold an apartment while we review your application? 

Make a partial deposit of $100.00 on the unit you want.     We won’t show it to anyone else.

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Requirements to rent an apartment:

1. Complete an application.  Application fee is 16.00 per application.
2. Deposit   $300.00 for one and two bedroom apartments

Same as the rent for three bedrooms, furnished, and houses

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Is my deposit due before I move in? 

Yes!  Your deposit and pro-rated rent must be paid up front before we can give you the keys to your apartment.  We DO NOT  split up deposits or allow tenants to pay in installments.

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Is there an application fee? 

Yes.  There is a $16.00 application fee per applicant seeking to move into one of our apartments.  This is the amount National Tenant Network charges us for a credit check and tenant history.  We make no profit from application fees.  Application fees are non-refundable.

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Do you accept credit cards? 

Yes.  We do accept credit cards, checks, money orders, and cash if it is the exact amount.  We CANNOT make change.

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When is my rent due? 

Rent is due the first of the month.  We do allow our tenants a grace period of five days.  On the sixth of each month, late charges start.  Late charges are $5 a day until the rent is paid in full.  If the fifth falls on a Saturday, Sunday, or a holiday, it is the tenant’s responsibility to have rent in before the fifth.  If rent is placed in the drop-box after 5pm on the fifth (or at any time on the fifth if it is a day we are closed), we will receive it on the sixth and a $5 late charge will apply.   

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What if I am unable to come pay my rent during your office hours? 

We have a drop-box to the left of our door where you can put your rent.  Be sure to place it in an envelope with your name and address on it.  You can also send your rent to us through the mail, provided you send it to us early enough that it will get here by the fifth. 

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What is the term of my lease agreement?

All leases with Hager Rental are for the term of one year.  The only
exceptions are our efficiency and VIP apartments which are on a month-to-month lease with a minimum stay of one month.  If you move out before the term of your lease is up, you forfeit your deposit.  Six month leases are available for an additional $25.00 a month rent. After the lease term is up, the tenant signs a new month-to-month lease.  This lease just requires the tenant to give us at least 30 days notice before moving out to receive their deposit back.

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Where do I go to put the utilities in my name?

            Cable (for Richmond and Berea):

In Richmond

                     In Berea

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Am I allowed to have a pet?

            Pets are welcomed at Hager Rental so long as :

1)      the owner has completed a pet application

2)      the pet is a cat or a dog and weighs no more than twenty pounds

3)      the owner has paid a $500 pet deposit (this is in addition to the deposit on the apartment)

4)      the owner pays an additional $15.00 a month pet rent

5)      the owner keeps the pet on a leash when outside and cleans up after the pet

6)      the owner and pet are courteous to neighbors.     

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If my pet no longer resides in my apartment, what happens to the pet deposit? 

The pet deposit will be refunded after you move out.  Before then, it is not possible to do a full inspection for pet damages.              

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What is your trash policy?

1)      Hager pays for all trash pick-up.

2)      Trash is to be kept in a can with a lid.  Tenant must provide own can.

3)      Tenant is asked to label his/her can with his/her address.

4)      Hager charges $20 an hour per apartment to pick up trash from a building.

5)      Tenants whose trash is kept in a can will not be charged clean up fees. (It is normally trash from bags that gets strewn all over the neighborhood.)

6)      Tenant is asked to set trash out the morning of trash day and return it to the back of the apartment that evening.  Don’t leave the can on the curb.

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When is trash day? 

Different streets have different trash days.  Here is the  schedule.

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What should I do if I have a maintenance emergency at night or on the weekend when your office isn’t open? 

You  can call one of our maintenance staff at the following numbers. 

    661-5655

                661-5659

                661-5649 Supervisor

               For emergencies that occur during office hours, call our office phone number.

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When I move out, how do I get my deposit refunded? 

A deposit will be refunded if:

1)      the tenant has fulfilled the one-year lease

2)      the rent is current and all late and legal fees have been paid

3)      the tenant gives a 30-day notice prior to vacating his apartment

4)      the apartment is left in the same good condition it was in when the tenant moved in.

If the deposit is to be divided between one or more people, please indicate this on the thirty day notice form.

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My roommate is moving out, but I’m staying.  What happens to the deposit? 

The deposit stays with the apartment and cannot be refunded until everyone has moved out.  Most people opt to have their new roommate reimburse the old one for their half of the deposit.  To insure that the roommate who is moving out has not left damages that will count against the new roommate, we can schedule our maintenance supervisor to do a damage inspection. 

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How do I go about adding my new roommate onto the lease?

1)      Your old roommate needs to sign self off of lease.

2)      The new roommate will have to fill out an application and pay a $15 processing fee.

3)      Upon being approved, your new roommate will sign the lease.

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Can I transfer to another one of your apartments? 

Yes.  There is a $75

transfer fee and our maintenance supervisor will have to inspect your apartment for damages in order to approve you for transfer.  You will have to pay a new deposit for the apartment you want transfer to.  Once you have moved out, your old deposit will be refunded minus the $75 transfer fee.  Please try to be quick in moving your belongings from one apartment to another, for you will be charged for both apartments until you turn the keys in for the old apartment.